Refund

v1 · updated 6 September 2026

The pass is bought inside the app through the Apple App Store or Google Play, and the store you bought from handles refunds.

Seller: WaveApp LLC

Checkout: Apple · Google

Contact: [email protected]

Product domain: certbound.app

1. Who refunds

  • Bought in the app, the pass described in the terms is sold by the Apple App Store or Google Play. The store is the merchant, decides the refund under its own policy, and pays it.
  • We run no separate refund window for a store purchase and no refund-by-email route for one. We cannot refund a store purchase ourselves.
  • Nothing on this page takes away the rights the law where you live gives you. For buyers in the EU, the right of withdrawal for digital content is handled at checkout.

2. How to ask

  • Apple App Store: use Apple's Report a Problem page (reportaproblem.apple.com) with the Apple ID you bought with.
  • Google Play: use Google Play's refund request for the account that made the purchase.

Have the receipt or order number ready. Restore purchase in Settings brings a purchase you already made back onto this device; it is not a refund button.

3. After a refund

  • A store refund ends the pass once the store revokes the entitlement, following the store's and RevenueCat's record. You do not need to tell us.
  • The free set stays available, and nothing you did is rolled back. Your answers, missed questions and scores stay on this device until you export them or run Delete everything.

4. Contact

[email protected] — WaveApp LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA